Terms and Conditions
Please take some time to read and understand the following conditions of use before you make your purchase. By shopping with us, you are deemed to have acknowledged, understood, and agreed to the terms as stated below. We may amend the terms & conditions at any time without prior notice. You should check back regularly to review the updated terms & conditions.
Kindly ensure you have correct item before checking out. We will not be able to amend orders or combined orders once they have been confirmed or if duplicate orders are placed.
Kindly ensure the full and correct address is stated. Your parcel will be lost or delayed because of incomplete or incorrect address.
Kindly ensure to input the discount code before checking out for discount to be valid if you have the code. No refund will be made for orders where discount codes are nor entered at point of purchase.
Kindly ensure all required information are submitted during the payment process to avoid any delays in mailing out your orders. Your orders will be shipped out within 2 working days upon payment verification.
We will no be held liable for any lost parcels or damaged items mailed out via normal postage.
Price of postage includes handling fees.
We reserves the right to accept or reject any orders.
Customers who have at least one successful purchase from us will automatically be added to our mailing list.
In the event the order has an instock and a backorder item, the instock item will be mailed out first.
All backorders are subjected to unexpected delays or cancellations that beyond our control. For cancelled backorders, a store credit will be issued accordingly. There will strictly not be any cash refunds.
Moss will not be able to provide the size exchanges and you can return it and sent back to us.
There may be a 0.5”-0.8” difference in our given measurements, in such cases, the variance may not be considered as a defect.
GIFT CARD/VOUCHERS/DISCOUNT CODES/CREDIT NOTES
Gift Card/Vouchers/Discount Codes/Credit Notes will be valid for one year. If it is not utilized within the given time frame, the amount will be forfeited.
The value of each individual has to be utilized within one transaction, any remaining amount will not be refunded.
We will not be able to amend any details for Gift card and there are non-refundable, exchangeable, and non- transferrable.
In the unfortunate event of bounced mail, customers will have to bear postage charges for redelivery. If the reason for bounced mail arises due to error on our party, postage cost will borne by us. Bounced mail that is left unclaimed for 3 months will be deemed as moss property without prior notice.
Colors of products may difference due to color calibration of individual’s computer and it might appear darker in reality due to strong studio lighting used.
Color may transfer onto other garments. Do take note whenever necessary.
Hand wash without soaking for the first few washes as color transfer may occur.
Please iron on reverse side of the apparel and use the low to medium heat ironing for all product.
Moss will not be liable should you purchase our merchandize from any third party.
All prices of sale items are deemed final by Moss.
Sale items are strictly not exchangeable unless there are defects on the items.
www.mossfashion.com is operated by MOSS FASHION PTE LTD
You understand and accept that all information, data, photographs, audio, video, message, coding or other material appearing on this Website, collectively referred to as “web content” are owned by Moss or its licensors.
MOSS FASHION PTE LTD reserves the right to amend any of the above terms & conditions without prior notice. In the event of any dispute, Moss reserves the right of final decision.